How to Cancel Planet Fitness Membership? Step By Step Guide


how to cancel planet fitness

Planet Fitness is one of the largest and fastest growing fitness club chains in the United States. With over 2200 locations across the country, Planet Fitness aims to provide a judgment-free zone for people to work out at an affordable price. While Planet Fitness offers great value to its members, you may reach a point where you need to cancel your membership. Here is a step-by-step guide on how to cancel your Planet Fitness membership.

What is Planet Fitness?

Planet Fitness brands itself as a ‘Judgement Free Zone’ that caters to first-time gym users and casual exercisers. It focuses on providing a relaxed, non-intimidating environment. Key features of Planet Fitness gyms include:

  • Low-cost membership fees starting at just $10 per month
  • Open 24/7 for members’ convenience
  • Equipment for cardio and strength training
  • Free fitness training included with membership
  • Pizza Monday and Bagel Tuesday (free food 1-2 times a month)
  • Lunk Alarm – sounds when someone is grunting or dropping weights
  • Judgement Free Zone philosophy promotes a welcoming atmosphere

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Benefits of Joining Planet Fitness

There are alot of  benefits to joining Planet Fitness:

  • Affordable membership rates. Great value for casual gym-goers.
  • Flexible hours. Open 24/7.
  • No long term contracts. Month to month memberships available.
  • Free fitness training with all memberships. Perfect for beginners.
  • Relaxed, non-intimidating environment. No ‘gym culture’.
  • Over 2200 locations nationwide. Easy to find a gym.
  • Member perks like free pizza, bagels, and tanning. Extra motivation to go to the gym!

How to Cancel Planet Fitness Membership

To cancel your Planet Fitness membership, follow these steps:

  1. Log in to your Planet Fitness online account. You can do this on a computer or through the Planet Fitness mobile app.
  2. Click on ‘Account Settings’ and navigate to the ‘Membership’ tab.
  3. Select ‘Cancel Membership’. Then choose a cancellation reason from the dropdown menu.
  4. You will be asked to take a short cancellation survey. Provide your feedback, then click ‘Cancel Membership’ at the bottom.
  5. A confirmation message will appear once your cancellation request is processed. Print or screenshot this for your records.
  6. After the current billing cycle ends, your membership will remain active. Visit any time before then.
  7. Avoid future charges by reviewing your final bill to ensure no additional months were added.

Important Note: You can only cancel in-person at your home gym if you have the Black Card membership. All other memberships must be canceled online or via certified mail.

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Planet Fitness makes it straightforward for members to cancel their memberships when needed. The key is logging into your online account and submitting a cancellation request before the next billing date. This prevents you from being charged again. With affordable rates and flexible terms, Planet Fitness aims to provide a judgement-free zone for casual workouts without long-term commitments.

FAQs (Frequently Asked Questions)

Can I cancel online or do I have to go to the gym?

Online cancellations are available for most memberships. Only Black Card members need to cancel in person at their home gym.

When will my membership be canceled?

Your membership remains active until the end of the current billing period when you submit a cancellation.

Can I get a refund if I cancel mid-month?

Refunds are generally not provided for partial months, but you can request one by contacting customer service.

Is there a cancellation fee for leaving Planet Fitness?

Planet Fitness does not charge a cancellation fee in most cases. You simply pay your dues up until the cancellation date.

Does my cancellation require a written letter?

For most memberships, you can cancel online. Only Basic members with no online account access need to mail a written cancellation letter.

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